Range

We recommend wearing ConnectClip as indicated in IFU. When used as a wireless headset the range between hearing aids and ConnectClip is a maximum of 2 meters*. See below questions for ranges in other scenarios.

Download the instruction for use manual

*Note that other 2.4GHz equipment – such as WiFi routers and other Bluetooth devices – many interfere with or reduce the range and reduce sound quality.

The range between a set of hearing aids and ConnectClip when used as a remote microphone is up to 20 meters.*

*Note that other 2.4GHz equipment – such as WiFi routers and other Bluetooth devices – many interfere with or reduce the range and reduce sound quality.

The range between a Bluetooth device and ConnectClip when used as wireless headset is up to 10 meters.*

*Note that other 2.4GHz equipment – such as WiFi routers and other Bluetooth devices – many interfere with or reduce the range and reduce sound quality.

The range between ConnectClip and devices with BTD 800 USB dongle is up to 10 meters.*

*Note that other 2.4GHz equipment – such as WiFi routers and other Bluetooth devices – many interfere with or reduce the range and reduce sound quality.

The range will vary depending on the surrounding materials. The maximum range will be available indoors with no obstructions, in a room which reflects the radio waves. Note that other 2.4GHz equipment – such as routers and other Bluetooth devices – many interfere with or reduce the range. In microphone mode, the range is up to 20 meters in an ideal environment.*

*Note that other 2.4GHz equipment – such as WiFi routers and other Bluetooth devices – many interfere with or reduce the range and reduce sound quality.

ConnectClip will power off if hearing aids are out of range for more than 30 minutes. If connection is lost in remote microphone mode, the hearing instruments will return to P1 after 90 seconds. If you were in another programme (e.g. P2) and out of range, they will stay in that programme (e.g. P2) after 90 seconds.

We recommend wearing ConnectClip as shown in the instructions for use manual (e.g. close to and pointing towards speaker’s mouth).

Download the instruction for use manual

Watch how to wear ConnectClip

Yes, this is possible (but it is not the intended use. ConnectClip is optimised for 1:1 use, so the effectiveness of such a setup will depend on the environment, competing noise and where the other speakers are located. 

Watch how to change to Remote Microphone mode and give speaker